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CentraView Open-Sources Java CRM/SFA Project

CentraView Open-Sources Java CRM/SFA Project

CentraView has become the latest company to open its doors to the open source community. The company, a leading provider of browser-based Contact Management, Sales Force Automation (SFA) and Customer Relationship management (CRM) software, has released CentraView Enterprise Java (J2EE) open source Contact Management, SFA and CRM software project. CentraView has gone the open source route in order to bring a wider audience to its products.

Alan Rihm, CEO of CentraView, said, "CentraView is very excited about the opportunity to bring such a robust project to the community." He explained why the company chose to do so. "We believe going open source will provide significant value to customers, developers and the community as a whole. This model allows us to accelerate wide scale adoption of our technology by end-users, encourage additional technology alliances and actively engage the Java development community. Opening our source code to the community helps us to accelerate our development cycles and, ultimately, helps improve the CentraView software for end users and channel partners."

CentraView uses an intuitive browser-based interface, offering extreme scalability and functionality to its customers. It enables businesses to view customer and business information from a centralized place. The Enterprise Java (J2EE) platform supports CentraView, which has been optimized for Linux and Windows. "The CentraView Service Provider channel program continues to be our primary focus for distribution of CentraView On-Demand," said Rihm. "Going open source demonstrates an even deeper commitment to our partners by helping to drive wider scale adoption and community support for CentraView technologies."

The company will include in its open source release, integrated and powerful contact management, Web-based mail and group scheduling, as well as document management, sales force automation, project management, customer service, accounting views and HR modules. The commercial version offers seamless synchronization with desktop personal information managers (PIMs). CentraView also plans to release a conduit to synchronize data with accounting packages including QuickBooks and Microsoft Great Plains.

The commercially supported version includes synchronization with Microsoft Outlook, Outlook Express, Palm, and Pocket PC. All versions are based on the CentraView open source project to ensure that all versions will benefit from the open source project.

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CRM News Desk trawls information and news sources for the latest developments in Customer Relationship Management, and brings you relevant material about the current and future software tools being used by companies to manage their relationships with customers, including the capture, storage and analysis of customer, vendor, partner, and internal process information.

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