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The notion of customer journeys, of course, are central to the digital marketer’s playbook. Clearly, enterprises should focus their digital efforts on such journeys, as they represent customer interactions over time. But making customer journeys the centerpiece of the enterprise architecture, however, leaves more questions than answers.
The challenge arises when EAs consider the context of the customer journey in the overall architecture as well as the architectural elements that make up each customer journey. After all, dividing up the world into familiar layers like process, data, and tec...
There is an ever-growing explosion of new devices that are connected to the Internet using “cloud” solutions. This rapid growth is creating a massive new demand for efficient access to data. And it’s not just about connecting to that data anymore.
This new demand is bringing new issues and challenges and it is important for companies to scale for the coming growth. And with that scaling comes the need for greater security, gathering and data analysis, storage, connectivity and, of course, the need to find a platform (solution) that is capable of quickly and easily managing all of these comp...
Are you evaluating a software asset for a potential purchase, investment, decision making for the future, possible termination, etc? Here are some questions to consider.
Is this a revenue generating asset? How much revenue does it generate? - Establishing the true business value of a software asset is a critical piece of the evaluation process.
Since Gartner’s latest research around bimodal IT was published, the buzzword has been catching some serious heat. This week, the fires quell as we learn best practices to balance bimodal IT for success. Another buzzword picking up traction this week is Agile. Whether it’s in development, testing or leadership, every corner of the enterprise is adopting Agile to not only accelerate delivery times and improve product quality, but to ensure effective management as well. Continue reading for the latest trends in Bimodal IT, Agile, tech leadership and IoT.
Today organizations are spending millions on digital transformation initiatives - integrating advanced analytics, AI and platforms. While this is the best portfolio for them to invest on, they need to periodically step back and evaluate the end objectives. As I look back at my own experiences as a customer to my multiple 'digitally enabled' service providers I realize that there is a lot of ground to be covered in terms of meeting customer expectations even with their present digital arsenal. Application of design thinking approaches to better map customer experiences and journeys should be a ...
The EMV liability shift that began in October 2015 is likely to reduce card present payment card fraud. That’s a double-edged sword for retailers with an online presence and those who accept mobile payments, as fraudsters are seeking easier routes to ill-gotten gain. Add to this the ongoing data breach environment that has become the new normal, and securing payment transactions has never been more significant.
A lot of companies believe that they can transform the way they do business, and go so far as to include transformation in some job titles. You might be an architect, an agile coach, or otherwise responsible for setting the new standards or transitioning to a new set of tools. Let me suggest two quick tips to make your life easier.
I spend a lot of time helping organizations to “think like a data scientist.” My book “Big Data MBA: Driving Business Strategies with Data Science” has several chapters devoted to helping business leaders to embrace the power of data scientist thinking. My Big Data MBA class at the University of San Francisco School of Management focuses on teaching tomorrow’s business executives the power of analytics and data science to optimize key business processes, uncover new monetization opportunities and create a more compelling, engaging customer and channel engagement.
Developing solutions integrated with mobile applications that can anticipate your needs based upon your Code Halo data, the information that surrounds people, organizations, projects, activities and devices, and acting upon it automatically is where a large amount of productivity gains will be found in the future.
The benefits of efficiency and lower cost have been the primary drivers toward the cloud and SaaS deployments, but this is just the low-hanging fruit of a much greater body of potential. According to a Cisco-sponsored IDC report, a second wave of cloud adoption now targets a much more strategic set of benefits, with 54 percent of businesses surveyed expecting cloud to allow them to allocate IT budgets more strategically, and 53 percent looking to cloud solutions to increase revenues.
According to the Cisco study, cloud and SaaS adoption takes place along a spectrum, with ad hoc deployment on...
If the cloud was once (ever) bleeding edge, now the cloud is sheer necessity for anyone doing anything on the Internet. It has changed the way we architect applications, build IT budgets, grow userbases, even write individual lines of code. As the Internet continues to lambdify, cloud services will become more specialized; but for now, how can you take advantage of the granularity, elasticity and pre-baked-ness of modern cloud services? And, on the flip side, as your applications expand outside blade-boxes and even beyond individual data centers, how do you design applications that treat netwo...
The increasing popularity of the Internet of Things necessitates that our physical and cognitive relationship with wearable technology will change rapidly in the near future. This advent means logging has become a thing of the past. Before, it was on us to track our own data, but now that data is automatically available. What does this mean for mHealth and the "connected" body?
In her session at @ThingsExpo, Lisa Calkins, CEO and co-founder of Amadeus Consulting, will discuss the impact of wearables, IoT and predictive analytics on health and the consumer. At the end of this presentation, th...
It’s a well-known adage, ‘Don’t throw the baby out with the bath water’. These days we generally don’t toss our bathwater out the window, nor do we make a baby take the last bath – but we should probably still heed this advice. Especially when we consider adopting and transitioning to new technologies.
Data persistence has a way of sneaking up on developers. You start out with a simple, straightforward database that can functionally hold the data you’re working with and the data you need to work with later. But as your needs change, you start to modify it here and there, until it becomes a brittle tangle of tables and keys and indexes. You need something more dynamic, but you need to retain the ability to retrieve your persistent data. Now, you’re miles from where you started, and staring down the possibility of having to adopt a whole new system. That persistent data is fundamental to nearl...
Incumbent storage vendors such as EMC, Netapp, and Nutanix have built their rich code base on the block layer. This means that the only viable option to use Persistent Memory as a storage tier is to wrap it up with an abstraction layer that will present it as a block device.
Join Us at the Javits Convention Center in New York, New York, June 7-9
Cloud computing software is eating the world, and each day is bringing new developments in this world.
Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy.
Meanwhile, 94% of enterprises are using some form of XaaS – software, platform, and Infrastructure as a Service.
Big Data | Analytics and the emerging Internet of Things (IoT) are driving exponentially increased demands on datacenters and developers alike, as we cross the zettabyte horizon this year.
Containers and microservices are now part of every PaaS conversation, and IaaS providers are increasingly competing for platform customers.
WebRTC continues to reform web communications, and DevOps is pushing its way into an enterprise IT world that is increasingly agile, lean, and continuous.
Through all this, Cloud Expo remains the single independent event where delegates and technology vendors can meet to experience and discuss the entire world of the cloud.
Only Cloud Expo brings together all this in a single location:
• Cloud Computing
• Big Data | Analytics
• Internet of Things
• Containers | Microservices
Cloud computing budgets worldwide are reaching into the hundreds of billions of dollars, and no organization can survive long without some sort of cloud migration strategy. Each month brings new announcements, use cases, and success stories.
Cloud Expo offers the world's most comprehensive selection of technical and strategic Industry Keynotes, General Sessions, Breakout Sessions, and signature Power Panels. The exhibition floor features 100+ exhibitors offering specific solutions and comprehensive strategies.
The floor also features a Demo Theater that give delegates the opportunity to get even closer to the technology they want to see and the people who offer it.
Attend Cloud Expo. Create your own custom experience. Learn the latest from the world's best technologists. Talk to the vendors you are considering, and put them to the test.